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Citizen Survey


In order to improve services to the Citizens of Alachua County, we would appreciate it if you would take the time to answer these few survey questions.

If you reported an incident by telephone, how satisfied were you with the manner in which your call was handled?






How satisfied were you with the length of time it took ACSO personnel to arrive at your location?






If you were the victim of a crime, how satisfied were you with the professionalism of the personnel who processed the evidence?






If a Detective or Investigator followed up on your case, how satisfied were you with the results of the follow-up?






The Public Information Office (PIO) is responsible for the release of information about ACSO to the media and public. How satisfied are you with the information the PIB provides?






How satisfied were you with the ACSO representatives in regards to the following issues?

Very Satisfied Somewhat Satisfied Dissatisfied Very Dissatisfied Not Sure
Friendliness
Professionalism
Competence
Appearance
Helpfulness

The ACSO has many deputies assigned to schools throughout Alachua County. How satisfied are you with the efforts of School Resource Deputies to prevent criminal activity in our schools?






If you have ever been served civil papers by a Deputy or Civil Technician, how satisfied were you with the professionalism of the personnel?






If you have ever contacted the Records Bureau either by phone or via our lobby, how satisfied were you with the courtesy, professionalism, and helpfulness of the Records personnel?






If you or immediate family members have ever had contact with the staff of the Department of the Jail, how satisfied were you with the courtesy, professionalism, and helpfulness of the Jail staff?






If your call was handled by 911 or through the non-emergency phone, please rate the performance of the Combined Communications Center call-taking personnel (911 emergency and non-emergency calls)

The call was answered in a reasonable time.




The calltaker responded in a tactful, courteous and professional manner.




The calltaker was receptive to my situation, demonstrating understanding and sympathy.




The questions asked by the calltaker were clear and easy to understand.




The calltaker understood the type of assistance I required.




How would you rate your overall experience with the Combined Communications Center?





If you have ever visited either of the two Alachua County Courthouses, please indicate the reason for your visit:







During your visit were you able to pass through the security station efficiently?


Was the Court Security staff courteous and helpful?


How would you rate your personal safety in Alachua County?





Overall, how would you rate the service of the Alachua County Sheriff's Office?





When you came in contact with the Alachua County Sheriff's Office, were you a(n):




If you were a victim or witness, were you provided printed information regarding your rights as a victim or witness?


If you contacted the Sheriff's Office, which method did you use?






Who handled your issue? Check more than one if applicable.






The ACSO offers many programs to help protect you and our community. Please check all of the services you have heard of or used:












If the Sheriff's Office could spend more time on one activity, which do you believe it should be?








What recommendations do you have so that we may improve our level of service?

The following information will be used for statistical purposes only.

What is your race?






What is your gender?


Please check your age group






In which quadrant of Alachua County do you live?






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All rights reserved worldwide.

For more information contact the Alachua County Sheriff's Office Public Information Bureau, (352) 367-4050 or send us an email.

Under Florida law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

This information is made available to the public and law enforcement in the interest of public safety.